Uber is rolling out an experimental characteristic that gives the unconventional choice to name for a automotive the old school means, utilizing a 1-800 quantity and interacting with a human. Thus far the corporate is testing the choice solely in a single state, however I very a lot hope this characteristic will make to the remainder of the world, as a result of there are in all probability lots of people who want this.
The way it works is that potential passengers name the quantity, inform the human operator on the opposite finish the place they’d prefer to go, and supply cost particulars if there are none already on file. They’ll then get texts with particulars in regards to the driver’s title, ETA, and license plate quantity — and the truth that these will are available texts presumably means you’ll need to have a cellular phone on the very least. Uber doesn’t cost a charge for utilizing the quantity, and passengers can request any of the standard journey choices, akin to Uber Black or Uber Help.
[Learn: This Amazon parody relationship website is hilarious… and likewise form of creepy]
So yeah, it sounds as if Uber is getting again to its UberCab roots a little bit bit right here. Yeah, in case you didn’t know, the corporate began as a cab firm with a very unsettling mascot you could find on YouTube. With out having tried it myself, it sounds an terrible lot like calling a cab, if anybody nonetheless remembers doing that. According to TechCrunch, the choice was “designed with older adults in thoughts,” although I can even see it being helpful for, say, the visually impaired.
It feels like a wierd possibility, however the reality is I’ve shut members of the family who’re such technophobes that the Uber app is an excessive amount of for them. I can’t let you know what number of instances I’ve fielded calls from them to assist use simply accessible features within the app. The concept of them having the ability to primarily name an Uber like they might a cab would take a complete lot of strain off of them to determine the app.
At the moment the check is barely operating in Arizona, although Uber will in all probability increase it ought to it show helpful.
(by way of Engadget)