Upgrading an inside combustion engine automobile usually requires the assistance of a mechanic or a go to to the automobile’s dealership. However with Tesla‘s over-the-air software program updates the way forward for automobile modifications appears very completely different.

Earlier this week, creator, scholar, statistician, and self-professed flâneur, Nassim Nicolas Taleb, tweeted about his interactions with Tesla after he by accident upgraded his EV along with his posterior.

In accordance with Taleb, he “butt dialed” the Tesla app and purchased the $4,333 Full Self Driving improve by accident. He subsequently shared his correspondence with Tesla‘s buyer help, and it’s, erm, regarding.

Quite a few commentors have seconded Taleb’s criticism of Tesla‘s service.

[Read: Say hello to Ellen, the electric ferry with 57 times the battery capacity of a Tesla]

However what really occurred?

Taleb, a Tesla proprietor, says that he left his automobile’s accompanying app open on the menu the place updates and add-ons might be bought.

When placing the telephone in his pocket, he by accident hit the purchase button. Taleb says there was no affirmation course of or password request to confirm the acquisition, fairly loopy for one thing that prices over $4,000.

Although he wasn’t conscious this had occurred till he bought into his automobile in a while, which is the place issues went additional south. Learn the under picture for Taleb’s communication with Tesla.

Credit score: Twitter – Taleb